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INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY
INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY

Step: Salesforce Content Version Destination

Martin Naude avatar
Written by Martin Naude
Updated over 2 weeks ago

Message

You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.

Cause

A Salesforce error caused by insufficient permissions to access the file on a Salesforce Content Version destination step. This may be caused by the file not being written or being in the process of writing due to timing delays.

Resolution

Rerun the Flow to see if it is consistently happening or was a transitory Salesforce event. If not, ensure that the Salesforce user used to connect Synatic has permission to access the file specified in the step.

Error Detail

{
"message": {
"name": "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY",
"errorCode": "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY",
"fields": [
"LinkedEntityId"
]
},
"error": {
"name": "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY",
"errorCode": "INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY",
"fields": [
"LinkedEntityId"
],
"message": "You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary."
}

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