An Integration User differs from a standard VSSO/Login User. The Integration User allows for API integration via WSAPI. Create this user on AMS360 with the instructions below.
1. Go to the AMS360 Portal and click on the Administration tab to access the Web Service API page on the left of the menu, as illustrated in the image below.
2. Click on the New button and open the Web Service API setup screen as shown in the page below.
3. Add credentials as per the image below. For Synatic users, the WSAPI Login ID should be: “sysaccounts” + [your agency name] + “@synatic.com”. The Password can be any secure password of your choice.
NOTE: Please send these credentials to your relevant Synatic liaison via a secure channel. If you need assistance with this, please get in touch with your Synatic liaison.
4. In Entity Access, click on the Check All button as shown in the image below.
5. After completing the configuration, click on the Save and Close button in the File menu.
Once the connection is created, ensure that an AMS360 EMS connection is created as well. Follow this link for more info: Creating an AMS360 EMS Connection
Once both connections are created, proceed to Adding an AMS360 System (WSAPI and EMS) on AgencyFuse.