Step
Relay Based File System (Actions)
Message
File Does Not Exist: C:\Test\xxx
Cause
This error occurs when the Synatic flow attempts to access or manipulate a file at the specified path, but the file cannot be found. Possible reasons include:
The file was deleted, moved, or renamed.
The specified path is incorrect (e.g., typo in the path or filename).
The file extension is missing in the filename e.g. ".pdf"
The file was not created or transferred to the expected location in a previous step.
Resolution
Verify the file path: Double-check the path for typos or inconsistencies. Ensure the file exists at the specified location.
Check previous steps: Confirm that any steps meant to create, move, or transfer the file were executed successfully.
Error handling: Add conditional logic or error-handling steps to manage missing files gracefully.
Re-run the flow: If the file is expected to be generated dynamically, retry the flow after confirming the file is present.
If the issue persists, contact Synatic support with the following error details.
Error Detail
{
"message": "File Does Not Exist: C:\\Test\\xxx",
"statusCode": 404,
"error": {
"threadId": 1,
"stepType": "Source",
"stepName": "RelayAsync",
"stepId": "9eea3cee-6e8d-431f-a9aa-0670x0defcb0",
"module": "Synatic",
"stepModule": "Synatic"
}
}