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Connection Timeout Error.
Connection Timeout Error.

Connection to {IP Address}:27017 timed out error explained.

Praise Magidi avatar
Written by Praise Magidi
Updated over a week ago

Step

SQL Server.

Message

Connection 63 to 192.XXX.XXX.XXX:XX017 timed out.

Cause

The error occurs when Synatic cannot establish a connection to the backing database in time. This is a rare and transient error and resolves itself very quickly.

Resolution

- Restart the flow

- If the flow cannot be safely restarted, get in touch with support for assistance.

Error Detail

{
"error": {
"connectionGeneration": 10
},
"message": "connection 63 to 192.XXX.XXX.XXX:XX017 timed out",
"errorMessage": null,
"invalid": null,
"stepType": null,
"stepName": null,
"title": null,
"statusCode": 500,
"orgId": null
}
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