Step
Multiple steps as well as other possible origins.
Message
Connection 63 to 192.XXX.XXX.XXX:27017 timed out.
Cause
The error occurs when Synatic cannot establish a connection to the backing database in time. This is a rare and transient error and resolves itself very quickly.
Resolution
Restart the flow
If the flow cannot be safely restarted, please reach out to support for assistance.
Error Detail
json
{
"error": {
"connectionGeneration": 10
},
"message": "connection 63 to 192.XXX.XXX.XXX:27017 timed out",
"errorMessage": null,
"invalid": null,
"stepType": null,
"stepName": null,
"title": null,
"statusCode": 500,
"orgId": null
}