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Hubspot Service Error - Contact already exists
Hubspot Service Error - Contact already exists

Hubspot Service Error explained - Contact already exists

Praise Magidi avatar
Written by Praise Magidi
Updated yesterday

Step: HubSpot Steps

Message

Contact already exists. Existing ID: XXX

Cause

This error is triggered when trying to create a Contact in HubSpot and the Contact you are attempting to create already exists.

Resolution

There are a couple options to resolve this, you can either filter out the records that already exist by using a HubSpot lookup step before calling the destination step or switch to using an "Upsert" operation instead of an "Insert.

Error Detail

json
{
"message": "Hubspot Service Error",
"statusCode": 409,
"url": "https://api.hubapi.com/crm/v3/objects/contacts",
"error": {
"status": "error",
"message": "Contact already exists. Existing ID: XXX",
"correlationId": "XXXX-XXXX-XXXX",
"category": "CONFLICT"
}
}

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