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Hubspot Service Error

Hubspot Service Error explained: Unable to parse objectId NaN

Praise Magidi avatar
Written by Praise Magidi
Updated yesterday

Step: HubSpot Steps

Message

Hubspot Service Error: Unable to parse objectId NaN

Cause

This error occurs when the HubSpot API receives an invalid or incorrectly formatted object identifier in the request URL. In this case ("https://api.hubapi.com/crm/v4/objects/contact/NaN/associations/deal/34471807072"), the identifier appears as NaN (Not a Number), which typically indicates a missing or improperly assigned value in the code before making the request.

Resolution

To resolve this issue:

Verify the identifier – Ensure the object ID being passed in the request URL is correctly assigned and not NaN.

Check your implementation – Review the logic that generates the request to confirm that a valid numeric or string identifier is used.

Debug data handling – If the ID is dynamically generated, ensure that it is properly retrieved and formatted before sending the request.

Error Detail

{
"message": "HubSpot Service Error",
"statusCode": 400,
"url": "https://api.hubapi.com/crm/v4/objects/contact/NaN/associations/deal/123"
"error": {
"status": "error",
"message": "Unable to parse objectId NaN",
"correlationId": "123"
}
}
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