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Unable to call service `ETIMEDOUT`
Unable to call service `ETIMEDOUT`

Unable to call service `ETIMEDOUT` on HTTP Step explained.

Praise Magidi avatar
Written by Praise Magidi
Updated over 2 weeks ago

Message

Unable to call service `ETIMEDOUT`.

Cause

An `ETIMEDOUT` error on the HTTP step means that the request timed out while waiting for a response from the server. This error occurs when the server doesn't respond within the specified timeout period.

Common Causes:

  • Slow server response

  • Network latency

  • Server overload

  • Firewall issues

  • DNS resolution problems

Resolution

This is an error at the 3rd party APIs infrastructure level, and while end users cannot directly prevent it, there are ways to assess how bad the issue is or minimize its impact.

  • Confirm if the API being accessed is experiencing a service interruption

  • Implement retry logic on the step

  • If safe to do so, you can rerun the flow.

Error Detail

{
"message": "Unable to call service",
"url": "https://m2-xxxxi.xxxx.net/api/logistic/CreateDeliveryRequest",
"statusCode": 500,
"error": {
"errno": -110,
"code": "ETIMEDOUT",
"syscall": "connect",
"address": "102.XX.XXX.XXX",
"port": 443
}
}
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