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Mercantile Web Service Destination Step Error
Mercantile Web Service Destination Step Error

How to fix the Mercantile Web Service Destination Step Error

Praise Magidi avatar
Written by Praise Magidi
Updated over a month ago

Message

Error Calling Mercantile Web Service: Batch file LSGP1158.txt error: ERROR. INCORRECT GEN FOUND : "1158". EXPECTED "1157".

Cause

An incorrect payload was sent to the Mercantile Web Service. In this specific case the Mercantile Web Service was expecting the name of the file to be LSGP1157.txt but a file named LSGP1158.txt was sent instead. Similar types of errors can occur when sending incorrect request payloads to the Mercantile Web Service.

Resolution

An end user will need to investigate why this is happening and apply any corrections to the Synatic Flows as needed to ensure that the payload being sent to the Mercantile Web Service is correct. Click here for more information.

Error Detail

{
"error": {
"message": "Error calling Mercantile Web Service",
"statusCode": 500,
"details": {
"error": "Batch file LSGP1158.txt error: ERROR. INCORRECT GEN FOUND : \"1158\". EXPECTED \"1157\".",
"commandProcessingError": null
}
}
}
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